AI Is Reshaping Care Delivery in Profound Ways

Artificial intelligence is transforming healthcare and accelerating innovation in care delivery, with applications spanning administrative, operational and clinical functions.

Hospitals and health systems are using virtual assistants to support patient scheduling and triaging, leveraging ambient listening technologies to reduce clinical documentation burden, and using advanced tools to assist clinician decision-making and medical image interpretation. Across the healthcare continuum, AI is helping hospitals and health systems improve efficiency, support the workforce and enhance patient care.

As policymakers consider statutory and regulatory frameworks for AI in healthcare delivery, it is critical that we support continued innovation while ensuring patient safety and maintaining public trust.

AHA Policy Letters: Supporting AI Innovation While Promoting Patient Safety

Telling the Hospital Story: Artificial Intelligence

Explore the amazing stories of hospitals going above and beyond to care for their patients and communities throughout America.

 

Artesia General Hospital
New Mexico

Dr. Peter Jewell, a family medicine physician at the 25-bed Artesia General Hospital in rural New Mexico, has adopted Microsoft Dragon Copilot, an AI-powered clinical assistant that records patient conversations, transcribes them, and updates electronic health records automatically.

Fred Hutchinson Cancer Center
Washington

Fred Hutchinson Cancer Center in Seattle is helping shape the future of cancer research through its leadership in the Cancer AI Alliance (CAIA), a collaboration using artificial intelligence to accelerate cancer discovery and improve patient care.

WellSpan York Hospital
York, Pa.

Attack of the munchies at 3 a.m.? Not a problem at WellSpan Health York Hospital, which has introduced Fresh Take Eatery, an AI‑powered robotic kitchen that provides 24/7 access to hot, healthy meals for patients, visitors, and staff, ensuring fresh, on-demand food options at any hour.