Caring for the Caregiver: Supporting a Healthy and Resilient Workforce

This webinar is part of a series addressing a number of critical workforce issues identified in the AHA 2016 Committee on Performance Improvement report, The Imperative for Strategic Workforce Planning and Development: Challenges and Opportunities. The paper addresses external factors in the health care system that are creating challenges to long-term workforce planning and development, not the least of which is how to empower and retain the workforce you already have so they do not succumb to burnout and compassion fatigue. As part of health care’s quadruple aim, the field has recognized the need not only to improve health and provide better care at a lower cost, but also to improve the clinician experience. Acknowledging the challenges facing those delivering care has enabled us to talk about how burnout and violence in the workplace affect the ability to provide effective care, and how we need to support physical and emotional well-being in order to sustain a healthy and resilient workforce. Dr. Lisa Boyle will share about MedStar Georgetown University’s Care for the Caregiver program, a program created to provide 24-hour care to associates and physicians at the hospital that are experiencing a stressful event or outcome during patient care or due to the work environment. Dr. Bernadette Melnyk will speak about the Ohio State University’s comprehensive strategies to address wellness for faculty, staff and students. This webinar is sponsored by the AHA Workforce Center and AHA’s Hospitals Against Violence (HAV) initiative.

VIDEO REPLAY