Event Format



Thu, Mar 24, 2022, 12:00 PM – Thu, Mar 24, 2022, 01:00 PM




Webinar Recordings

Event Host

Contact Information

Kristin Oliver


Living the Quality Journey 
Lessons Learned from the 2021 AHA Quest for Quality Winner 

On-demand Webinar


Thursday, March 24, 2022 
1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific  

The American Hospital Association Quest for Quality Prize® is presented annually to recognize health care leadership and innovation in improving quality and advancing health in communities.   
This webinar will highlight how Yale New Haven Health, the 2021 AHA Quest for Quality prize winner, uses innovative strategies to address social determinants of health, drive and sustain quality improvements and engage employees in quality improvement efforts. Participants will learn about several of Yale New Haven Health’s initiatives and quality pursuits that earned the system the Quest for Quality prize, including its commitment to and use of data to drive improvement across all hospitals within its system. Additional highlights will showcase how staff across the system are encouraged to be quality champions, participating in quality improvement efforts and helping to shape a culture of quality and innovation. Yale New Haven Health’s response to COVID also will be featured, including its use of data to focus its vaccination efforts to best meet the needs of its diverse patient population. The webinar will also explore strategies for leading organizational change, improving teamwork across a hospital or health system, and developing partnerships with patients and families and community groups.  

Attendees Will Learn:  

  • How to develop and execute a quality agenda.   
  • How innovation practices are developed and spread throughout a system and with other organizations.   
  • How to partner with patients, families and the community on quality efforts.  


Tom Burke, MD  
Former Professor, Department of Gynecological Oncology and Reproductive Medicine  
University of Texas M.D. Anderson Cancer Center  
Chair, AHA Quest for Quality Prize Committee  
Fredericksburg, TX  
Steven J. Choi, MD, FAAP  
Chief Quality Officer  
Yale New Haven Health and Yale School of Medicine  
New Haven, CT

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