Navigating Through COVID-19: Merging a Comprehensive Digital Health Strategy 

Navigating Through COVID-19: Merging a Comprehensive Digital Health Strategy 

Thursday, April 22, 2021 
1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific 

The COVID-19 pandemic brought an abundance of predictions about the pandemic’s likely impact on virtual care delivery and reimbursement, patient volumes and the consumer experience. After more than a year, how much has the pandemic altered health care overall and what does the future hold for hospitals and health systems?  

In this session, Greensboro, N.C.-based Cone Health’s Chief Operating Officer Mary Jo Cagle, MD, and Guidehouse Partner David Burik will discuss the past, present and future impact of COVID-19 on provider digital and consumer experience strategies.    

Dr. Cagle will also discuss how the silver linings of her organization’s COVID-19 experiences, and its planned merger with Sentara Healthcare, have prepared Cone Health for future pandemics and other major system events. Dr. Cagle will be the regional president of the Cone Health-Sentara Healthcare entity, once the merger is formally approved.  

Attendees Will Learn: 

• What caregiver engagement should look like in health care.  

• How to move from paternalistic to consumer-centric patient engagement.   

• Best practices for leveraging analytics to better understand health inequities and connect with impacted communities. 

• The importance of agility in a volatile environment.  

Speakers: 

Mary Jo Cagle, MD 
Chief Operating Officer and Future Regional President 
Cone Health - Greensboro, N.C. 
 
David Burik 
Partner 
Guidehouse