The Department of Veterans Affairs’ Office of Community Care recently launched a national emergency care contact center for emergency care received in non-VA facilities to simplify care coordination, eligibility determination and payment authorization information. The agency urges all veterans to seek immediate medical attention at the nearest medical facility during a medical emergency.
Providers, veterans and representatives should report instances of veterans presenting to community emergency rooms to the VA Community Care Centralized Notification Center within 72 hours of the start of emergent care, using one of the following options:
- Email: VHAEmergencyNotification@va.gov
- Phone: 1-844 72-HRVHA or 1-844-724-7842