Okta alerts customer support system users to data breach

Nov 30, 2023 - 04:02 PM
Symantic cyberattack. A woman typing on a laptop and on her mobile phone responding to a cyberattack.

Cyber actors attacking the Okta Help Center customer support management system in October downloaded a report containing the names and email addresses of all system users, and could use this information to target these customers via phishing and social engineering attacks, the company announced.

“The Okta breach exemplifies that even organizations with advanced cybersecurity defenses, including major cybersecurity firms, are not immune to successful cyberattacks by sophisticated adversaries,” said John Riggi, AHA’s national advisor for cybersecurity and risk. “This situation also generally highlights the significant and often unavoidable cyber risk exposure we face through the use of third-party software in our networks. Hospitals and health systems that use Okta services and technology should review the Okta advisory for possible cyber risk exposure, utilize phishing-resistant multifactor authentication, and alert help desk and general staff to possible advanced social engineering and phishing schemes based on the compromised Okta information.”

For more information on this or other cyber and risk issues, contact Riggi at jriggi@aha.org. For the latest cyber and risk resources and threat intelligence, visit aha.org/cybersecurity. 
 

Related News Articles

Headline
Medical technology company Stryker disrupted globally by cyberattack
Stryker, a medical technology company that provides services and products for hospitals, was disrupted globally by a cyberattack, the company announced March…
Headline
White House issues executive order addressing cybercrime by threat groups
The White House issued an executive order March 6 to combat cybercrimes by threat groups. The order highlights how such groups can receive willing or…
Headline
ASPR releases cybersecurity module to conduct risk assessments 
The Administration for Strategic Preparedness and Response has released a new cybersecurity module for organizations to conduct risk assessments. The free…
Perspective
Staying Cyber Alert and Cyber Ready
Public
As the world has learned in recent years, today’s conflicts are fought with many weapons, and cyber warfare is an integral part of the arsenal.As of this…
Headline
FBI reminds of potentially malicious activity by Iranian cyber actors
The FBI is reminding critical infrastructure organizations to implement mitigations from a June 2025 fact sheet on potential actions by Iranian-affiliated…
Headline
CISA report updates findings on RESURGE malware attacks
The Cybersecurity and Infrastructure Security Agency Feb. 26 released a report that updates findings from last year on RESURGE malware used to gain covert…