How being a patient deepened medical assistant’s empathy
Bobby Watkins
Bobby Watkins, a certified medical assistant and nursing student at Texas Health Presbyterian Hospital Dallas, recently found himself on the other side of the health care system — as a patient. After enduring months of debilitating pain, he was diagnosed with severe coronary artery disease and underwent triple bypass surgery, an experience that was life-altering. “The pain was becoming unbearable,” Watkins said. “My unexpected cognitive decline was confusing and scary. Then, when I suddenly began dealing with constant shortness of breath, I knew I had to do something.” His journey through diagnosis, surgery and recovery not only restored his health but also reignited his passion for caregiving.
Now back at work, Watkins approaches his role with a deeper sense of empathy and purpose. His personal health battle became a powerful source of motivation. “I’ve been through so much, but as a medical assistant, my journey has translated into an enormous amount of empathy for my patients,” Watkins said. “As a former cardiac patient and future nurse, I’ll continue to share my journey with others and let them know life is too short.” With renewed energy, he’s more committed than ever to helping others recognize the importance of listening to their bodies and seeking care early.