System-affiliated
The Problem When the performance improvement team began to take stock of the situation in Advocate South Suburban's ED, they found some dismal metrics. Patients waited more than six hours for treatment, with nearly six percent leaving without treatment. Additionally, patient satisfaction…
The Problem Incorrect patient identification through the registration process increases the potential for patient harm in the short term, with long-term downstream effects that include increased financial liability, diminished reputation and decreased physician loyalty and associate satisfaction.
The Problem Like many urban safety net hospitals, Hahnemann University Hospital struggled with overcrowding in its emergency department (ED). From December 2008 through February 2009, the ED had 8,821 visits. Of these, 12.7 percent of patients left without being seen. The Solution Upon joining the…
The Problem After examining hospital data to pinpoint opportunities to improve, Gundersen Lutheran focused on patient falls. Patient falls made up the second-largest category of reported incidents for Gundersen Lutheran, after medication events. 'It was clear everyone was trying hard, but there was…
The Problem The infection rate in the NICU at Charleston Area Medical Center was 18 percent in 2005. This was considerably higher than the baseline set for NICUs through the Vermont-Oxford Network, a non-profit collaboration of more than 800 NICUs around the world. The Solution
The Problem With mechanical ventilation being a large part of care for critical patients, teh need to reduce the risk of infections to a patient's endotracheal tube has become criticle. With several ways to improve this process, Bronson Methodist Hospital decided to implement a patient safety…