Systemic and Shared Accountability

The AHA and Press Ganey are working to understand the challenges hospitals and health systems face when engaging their workforce and create resources leaders can use to overcome them. A new workbook released today guides users through the fundamentals of accountability, providing key insights on…
To bolster efforts on telling the hospital story while building and strengthening community connections, the AHA is releasing a new resource, “Communications Playbook: The Importance of Telling the Hospital Story: Building and Maintaining Public Trust and Confidence.”
Explore existing AHA tools and resources that relate to topics covered withing the self-assessment tool.
AHA’s Task Force on Membership Accountability spent 2024 gathering insights from AHA members across the country to inform the development of an Internal Self-Assessment Tool for Public Trust and Accountability. This resource was designed to help leaders assess vulnerabilities and stimulate thinking…
Senate Finance Committee Chairman Ron Wyden, D-Ore., today released a report confirming deceptive marketing practices by Medicare Advantage plans, which found an increase in complaints from 2020 to 2021. The report recommends the Centers for Medicare & Medicaid Services reinstate certain MA…