TeamSTEPPS Implementation: Fostering Buy-in from the Front Lines to the C-suite

Teams of individuals who communicate effectively dramatically reduce the consequences of human errors. TeamSTEPPS, Team Strategies and Tools to Enhance Performance and Patient Safety, capitalizes on the Department of Defense's expertise in medical and non-medical team performance and AHRQ's research in the fields of patient safety and health care quality. It is specifically designed as a resource for health care providers to improve patient safety through effective communication and teamwork skills.

Teams of individuals who communicate effectively dramatically reduce the consequences of human errors. TeamSTEPPS, Team Strategies and Tools to Enhance Performance and Patient Safety, capitalizes on the Department of Defense's expertise in medical and non-medical team performance and AHRQ's research in the fields of patient safety and health care quality. It is specifically designed as a resource for health care providers to improve patient safety through effective communication and teamwork skills.

Hear how MetroHealth of Cleveland, Ohio embraced and implemented the program across their health system to improve patient safety culture.

Presenters:

  • Moderator: Chris Hund, Associate Director , HRET
  • Robert L. Smith, PhD, Director, Medical Staff Assistance Program, Director, TeamSTEPPS Regional Training Center, MetroHealth Medical Center
  • Joseph F. Golob Jr., MD, Trauma Surgery and Surgical Critical Care, Medical Director of Hospital Patient Safety, Medical Director - Surgical Intensive Care Unit, MetroHealth Medical Center

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