Advancing Just Culture, Psychological Safety, and High Reliability Through Team-Based Practice

Tuesday, June 9 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

Health care organizations are increasingly focused on advancing Just Culture, Psychological Safety, and High Reliability Organization (HRO) principles to strengthen patient safety, workforce well-being and organizational performance. Too often, these concepts are introduced and implemented as separate initiatives. In practice, however, they are deeply interconnected and grounded in shared fundamentals—trust, accountability, teamwork, communication and leadership behaviors.

This webinar explores Just Culture, Psychological Safety and HRO as complementary and reinforcing approaches, rather than standalone efforts. Speakers from across the health care landscape will share real world examples of how these principles show up in daily work and how TeamSTEPPS® provides a practical, team-based framework that supports and operationalizes this work.

Participants will hear how peer organizations are aligning safety culture efforts, embedding reliability into everyday practice, and using TeamSTEPPS tools to strengthen communication, psychological safety, and accountability at all levels of the organization.

Learning Objectives:

• Explain how Just Culture, Psychological Safety and High Reliability Organization principles intersect and why alignment across these approaches is essential in health care.
• Identify ways TeamSTEPPS supports and reinforces these efforts through teamwork, communication, leadership and mutual support practices.
• Apply insights and strategies from peer organizations to strengthen safety culture and reliability within their own settings.

Speakers:

• Kyle Rehder, MD, CPPS, FCCM, FCCP
  Medical Director of Professional Development, Duke Center for Healthcare Safety & Quality
  Vice Chair of Education, Duke Department of Pediatrics
  Professor of Pediatrics, Duke Children’s Hospital
• Elaine Huggins, RN, MSN, CPHQ, L/SS Master Black Belt
  QSI Consultant VI, National HRO Consultant, Kaiser Permanente
• Austin Peterson, DBA, BSN, CPPS
  System Director - Patient Harm Prevention, CommonSpirit Health

Continuing Education:

Participants will earn 1.00 Joint Accreditation credit hour for this webinar by completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).

In order to qualify for credit, you must have an active Duke OneLink Account and watch the webinar live. If you do not have a Duke OneLink account, please follow these directions to set up your account and confirm your mobile number (both steps are required). Please note this is a one-time set-up and you may use your account for all future AHA Team Training webinars.