
Webinar Library
Access recordings and slides from previous AHA Team Training webinars.
Our webinars cover a variety of health care and team training topics, including TeamSTEPPS, patient safety, change management, and more. This on-demand library is a free resource for busy health care professionals to watch recordings and download slides whenever it fits into their schedules.
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Most Recent Webinar
Wednesday, May 11 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
Incomplete or unclear communication and poor feedback can impact team effectiveness and lead to catastrophic patient events. Poor communication strategies can lead to ineffective feedback techniques and prevent the appropriate implementation of TeamSTEPPS, both of which can result in patient harm. Deconstructive feedback, a highly effective method for delivering feedback, fosters enhanced team support and functioning. Join this webinar to learn how to use deconstructive feedback and TeamSTEPPS tools to disassemble communication events and promote dialogue that develops and maintains team synergy and effectiveness.
Learning Objectives:
- Describe how communication affects team processes and outcomes
- Compare and contrast destructive, constructive, and deconstructive feedback
- Apply the deconstructive approach to a challenging clinical scenario
Speakers:
- Kendra Duran, MSN RN CNML CHPN
Instructor, Ursuline College, Breen School of Nursing and Health Professions - Laura Goliat, DNP APRN FNP-BC ANEF
Associate Professor, Ursuline College, Breen School of Nursing and Health Professions - Jennifer Johnson, DNP RN CNE
Assistant Professor, Ursuline College, Breen School of Nursing and Health Professions - Phyllis Kronk, DNP MSN RN-BC
Assistant Professor, Ursuline College, Breen School of Nursing and Health Professions - Tyler Reimschisel, MD MHPE
Founding Associate Provost of Interprofessional and Interdisciplinary Education and Research, Case Western Reserve University
Continuing Education:
Participants will earn 1.00 Joint Accreditation credit hour for this webinar by completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).
In order to qualify for credit, you must have an active Duke OneLink Account and watch the webinar live. If you do not have a Duke OneLink account, please follow these directions to set up your account and confirm your mobile number (both steps are required). Please note this is a one-time set-up and you may use your account for all future AHA Team Training webinars.
Past Webinars
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