Event Format



Wed, May 09, 2018, 12:00 PM – Wed, May 09, 2018, 01:00 PM





Event Host

American Hospital Association


Are you embarking on a TeamSTEPPS implementation to improve teamwork, communication and safety culture? Afraid of overwhelming an already overly taxed team with yet another initiative? Join us on Wednesday, May 9 from 1:00 to 2:00 p.m. ET  for a webinar titled “Fostering Resilience to Cultivate Change: Our Team Training Journey” to learn how Duke Raleigh, a community hospital undergoing rapid organizational change, gauged departmental readiness for TeamSTEPPS training and successfully used personal resilience-enhancing activities to positively combat staff burnout. This interactive webinar will provide an opportunity to participate in a resilience activity you can use to engage your team today. The presenters on this webinar will be Tammi Hicks, DNP, RN, CEN, NE-BC and Melissa Sullivan, MHA, BSN, RN, Duke Raleigh Hospital.


  • Describe the implementation plan utilized for this TeamSTEPPS project.
  • Discuss techniques to enhance resilience prior to implementing TeamSTEPPS.
  • Discuss the project outcomes and the impact on the elements of the safety culture.