Providing Whole-Person Care by Addressing Patients’ Social and Economic Well-being

As hospitals and health systems evolve to provide more holistic, person-centered care, many are incorporating screening for patients’ social and economic well-being into routine practice. However, creating effective systems to respond to those identified needs remains a significant challenge. 

MaineHealth and Children’s Hospital Colorado have each developed innovative, tailored approaches to build the infrastructure necessary for meaningful follow-up. Join this virtual event to learn how these organizations designed their social needs screening and referral strategies to align with the unique needs of their patients and communities. 

Discover how MaineHealth’s interprofessional team collaborates with more than 200 community-based organizations to ensure timely and effective responses to identified patient and community needs. Learn about Children’s Colorado’s Resource Connect program, which provides an onsite hub of co-located partners to facilitate warm handoffs and streamline access to support. 

Presenters will offer practical strategies for implementing and sustaining these patient follow-up efforts and explore key considerations for integrating this work in both inpatient hospital settings and outpatient clinics. 

Speakers: 

• Dora Anne Mills, M.D., MPH, Chief Health Improvement Officer, MaineHealth 

• Eisha Khan, Program Manager, MaineHealth 

• Susan Goldenstein, MNM, Director, Community Impact, Children’s Hospital Colorado 

• Sana Yousuf, Senior Software Engineer, Children’s Hospital Colorado

• Moderator: Julia Resnick, director, strategic initiatives, American Hospital Association

AHA’s Care Delivery Transformation Framework supports hospitals in reimagining how care is delivered to better meet the needs of patients and communities. This webinar series highlights innovative strategies that are shaping the future of care delivery. Each session will focus on one of the framework’s three core areas: clinical settings, community settings and linking care to community.