Hospitals and health systems are embracing the move to value-based care and enhancing affordability, writes Nancy Agee, president and CEO of Carilion Clinic in Roanoke, VA, and 2018 chair of the AHA Board of Trustees, in a commentary published Saturday in Modern Healthcare. “The goal is to provide greater value to patients by improving quality, lowering costs and enhancing the patient experience. The ‘catch’ is that defining high-quality care, measuring it and communicating about it with integrity and transparency is tough. Darn tough. It starts with a culture of caring in which patient interactions are authentic and decisions are made with the patient as part of the team.”

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