CMS announces initiative to improve Medicare customer experience
The Centers for Medicare & Medicaid Services today announced updated tools to help Medicare beneficiaries compare coverage options and estimate costs during open enrollment, part of a multi-year initiative to modernize how beneficiaries get Medicare information. The improvements include a simplified log-in process for the Medicare Plan Finder, a web chat option for some beneficiaries, new tools to compare original Medicare or Medicare Advantage, and a mobile out-of-pocket cost calculator for both overall costs and prescription drug costs. The Medicare open enrollment period begins Oct. 15.
Related News Articles
Perspective
Two weeks ago, I wrote about the
Headline
The U.S. Court of Appeals for the District of Columbia Circuit reversed the voiding of a rule that included Medicare and private insurance payments when…
Headline
The AHA today voiced support for the Improving Seniors’ Timely Access to Care Act (H.R. 3107), bipartisan legislation that would establish requirements for the…
Headline
Medicare will cover nationally Chimeric Antigen Receptor T-cell therapies approved by the Food and Drug Administration to treat certain cancers, as well as off…
Headline
Offering a government insurance program reimbursing at Medicare rates as a public option on the health insurance exchanges could place as many as 55% of rural…
Headline
The Centers for Medicare & Medicaid Services will discontinue the Medicare Advantage Qualifying Payment Arrangement Incentive Demonstration due