Report looks at Medicaid enrollee renewal experiences in 3 states

Nov 13, 2023 - 02:30 PM
Cybersecurity woman IT professional

While the Medicaid renewal process can be easy and seamless for some individuals, for others the process may be complicated and result in confusion and termination of coverage, the Kaiser Family Foundation reports based on focus groups it conducted with enrollees in three states. The Families First Coronavirus Response Act required states to maintain continuous coverage for Medicaid enrollees during the COVID-19 public health emergency. Effective April 1 under the Consolidated Appropriations Act, states could begin terminating Medicaid enrollment for individuals no longer eligible.
 
“As unwinding continues, these enrollee experiences can help inform policy makers about opportunities to improve communication and outreach, simplify notices, provide assistance with renewals including through call centers, and help enrollees who were disenrolled regain Medicaid if eligible or transition to other coverage if no longer eligible,” the authors said. 

Related News Articles

Headline
HHS clarifies when state Medicaid agencies can use patient SUD records to verify exemption from community engagement requirements
The Department of Health and Human Services Office for Civil Rights released new guidance on statutory and regulatory requirements under 42 CFR Part 2, which…
Headline
CMS launches outcomes-driven quality measurement initiative for states 
The Centers for Medicare & Medicaid Services Sept. 25 announced the launch of a new initiative measuring quality in Medicaid and the Children’s Health…
Headline
AHA recommends changes to CMS’ Medicaid provider tax proposed rule
The AHA commented Sept. 21 on the Centers for Medicare & Medicaid Services’ proposed rule to implement the changes to Medicaid provider tax policies that…
Headline
AHA requests CMS reconsider provisions within Medicaid community engagement rule
The AHA July 31 provided comments to the Centers for Medicare & Medicaid Services on its interim final rule on Medicaid community engagement requirements.…
Headline
CMS issues proposed provider tax rule
The Centers for Medicare & Medicaid Services today released a proposed rule that would update Medicaid provider tax policies included in the July 2025…
Headline
AHA comments to CMS on proposed rule covering Medicaid supplemental payments
The AHA provided comments July 21 to the Centers for Medicare & Medicaid Services on its proposed rule to modify policies governing Medicaid…