New AHA podcast series: Improving the patient billing experience

Nov 29, 2021 - 02:45 PM
Mother, father, and child taking a self and enjoying good health

In this first in a series of three Member in Action podcasts, AHA speaks with Rob McMurray, chief financial officer of ChristianaCare in Delaware, about how the health system is tailoring its billing approach to better meet patients’ needs. Listen here. For more on improving the patient billing experience, visit the AHA’s patient billing resources.

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