Billing & Collections

Oct 15, 2020
The following guidelines outline how all hospitals and health systems can best serve their patients and communities. They underscore hospitals’ commitment to ensuring that conversations about financial obligations do not impede care, while recognizing that determinations around financial assistance…
Jun 14, 2021
A soon-to-be-released study on hospital debt-collection practices is beginning to receive significant media attention, including an article posted this morning. The article, based on a Johns Hopkins University analysis of data collected on the largest 100 hospitals in the U.S. by revenue for the…
Oct 15, 2020
America’s hospitals and health systems are a trusted source of health care in their communities. They are committed to providing quality and safe care to all individuals, as well as delivering a care experience that meets patients’ needs and expectations from scheduling through payment. Advances…
Nov 22, 2019
Non-profit hospitals are experiencing more bad debt (unpaid bills) after an initial decline following Medicaid expansion in 2014.
Sep 6, 2019
Recent articles in both national and local media have again put hospital billing and collection practices into the spotlight. The AHA continues to encourage all member hospitals and health systems to review their policies and procedures, and how they are presented to patients and the public. As…
Feb 8, 2019
The last thing a patient should worry about in a health crisis is an unanticipated medical bill that unintentionally impacts their out-of-pocket costs … and undermines the trust and confidence that patients have in their caregivers.
Apr 11, 2017
The following is an explanation of hospital charges, payment and costs.
Mar 18, 2015
The following is an explanation of hospital charges, payment and costs.