Billing & Collections

AHA's patient billing guidelines ensure that hospitals treat all patients equitably and with compassion. Learn how hospitals can assist patients with financial assistance and coverage.
Congress is considering legislation that would change current billing practices for Medicare and the commercial insurance market to require each off-campus hospital outpatient department (HOPD) to be assigned a unique NPI as a condition of payment.
The Senate Committee on Health, Education, Labor and Pensions held a hearing July 11 on medical debt.
Statementof theAmerican Hospital Associationfor theCommittee on Health, Education, Labor & Pensionsof theUnited States Senate“What Can Congress Do to End the Medical Debt Crisis in America?”July 11, 2024 
After implementing Cedar Pay, Novant Health saw a significant rise in patient satisfaction with the billing process with scores now at 90%.
The Department of Justice May 9 announced the formation of a task force focusing on competition concerns in health care.
The Consumer Financial Protection Bureau Sept. 21 launched a rulemaking process to remove medical bills from credit reports by releasing a document that outlines proposals under consideration.
America’s hospitals and health systems, regardless of size, location, or type, are committed to treating all patients with respect and dignity while providing high quality, accessible care, regardless of ability to pay or health insurance status.
The AHA received a request for comment from Human Rights Watch (HRW) as the organization prepares to release a report in June on “how the US government’s regulation of nonprofit hospitals’ medical billing and debt collection practices impact the right to health.”
The Issue Two trends in health insurance coverage are driving an increase in medical debt: inadequate health care coverage and high-deductible health plans that intentionally push more costs onto patients. These plans leave individuals financially vulnerable when seeking medical care, despite…