Billing & Collections

Oct 15, 2020
The following guidelines outline how all hospitals and health systems can best serve their patients and communities. They underscore hospitals’ commitment to ensuring that conversations about financial obligations do not impede care, while recognizing that determinations around financial assistance…
Sep 14, 2021
The Departments of Health and Human Services (HHS), Labor, and Treasury and the Office of Personnel Management (“the departments”) Sept. 10 released proposed rules implementing certain provisions of the No Surprises Act related to enforcement, air ambulance transparency, and agent and broker…
Aug 31, 2021
Hoping to prevent patients from delaying or not getting needed care, Pennsylvania-based Geisinger has introduced a customizable zero-interest artificial intelligence (AI)-enabled payment plan for out-of-pocket medical expenses.
Aug 23, 2021
The Departments of Health and Human Services, Labor, and Treasury (“the departments”) Aug. 20 released a set of Frequently Asked Questions (FAQs) related to provisions in the No Surprises Act and the Transparency in Coverage final rule. As requested several times by the AHA, the departments…
Aug 16, 2021
Last week, a series of emails that became public revealed communication between executives at UnitedHealth Group and researchers studying the frequency of surprise medical billing.
Aug 16, 2021
Last week a series of emails that became public revealed communication between executives at UnitedHealth Group and researchers studying the frequency of surprise medical billing.
Jun 21, 2021
Nearly 100 bipartisan House members led by Reps. Thomas Suozzi, D-N.Y., and Brad Wenstrup, R-Ohio, urged the departments of Health and Human Services, Labor and the Treasury to ensure their rulemaking for the No Surprises Act reflects congressional intent for a balanced process to settle payment…
Jun 14, 2021
A soon-to-be-released study on hospital debt-collection practices is beginning to receive significant media attention, including an article posted this morning. The article, based on a Johns Hopkins University analysis of data collected on the largest 100 hospitals in the U.S. by revenue for the…
Oct 15, 2020
America’s hospitals and health systems are a trusted source of health care in their communities. They are committed to providing quality and safe care to all individuals, as well as delivering a care experience that meets patients’ needs and expectations from scheduling through payment. Advances…