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Human resources and the nursing leadership team worked together using a PDCA for rapid cycle improvement to decrease turnover of registered nurses by refining the interview process and improving their orientation. This project enhances the patient experience of care by providing continuity of…
Data from the AHRQ Safety Culture Survey indicated the need to improve mechanisms for incident capture, analysis, prioritization and action. Based on Lean/Six Sigma methodology, the defect huddle was designed. It is a weekly 30 minute multidisciplinary team meeting where safety events, including…
A multidisciplinary committee found that despite an overall sepsis mortality rate similar to expected, there was significant variation in the care these patients received. Efforts to reduce mortality focused on sepsis recognition and treatment by using an ED protocol on appropriate fluid and…
St. John's implemented a web-based business intelligence platform that integrates physician quality and utilization data in a severity adjusted format. This tool was utilized to monitor implementation of an evidence-based pathway for inpatient management of congestive heart failure patients as…
Members-Only Conference Call
Proposed Rule: Inpatient Psychiatric Facility Prospective Payment System
Held Tuesday, June 2, 2015
The hospital used evidence-based tools and interventions to decrease hospital readmissions by taking advantage of industry experts and utilized external collaboratives such as Preventing Readmissions through Effective Partnerships. The hospital simultaneously participated in Project Better Outcomes…