Patients with complex medical and social needs are often challenging to treat in a traditional medical encounter. An intensive high-touch care delivery model in the outpatient setting can improve value for patients, providers and payers. In this podcast, Julia Resnick, director of AHA’s Strategic Initiatives is joined by Dr. Stacy Bank, medical director of University of Utah Health’s Intensive Outpatient Clinic and Chad Westover, CEO of University of Utah Health Plans. You’ll hear Dr. Bank and Chad discuss how the clinic is partnering with the health plan to provide wraparound medical and social care to some of the health care system’s most at-risk patients – and how the new model of care is benefiting the patients, the clinicians and the health plan. Learn more about University of Utah’s Intensive Outpatient Clinic in this short film, Meet Me Where I Am.