Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

For years, Dover-area resident Ken Moritz struggled with a worsening heart condition caused by a severe mitral valve leak, which left him fatigued, dealing with ankle swelling, and unable to keep up with daily responsibilities.
The University of Michigan Health is expanding efforts to improve care for patients with heart failure through a statewide initiative to identify and close gaps in treatment using data-driven decision making.
Trailblazers: How health systems are deploying telehealth to expand access to behavioral healthcare and improve patient and clinician experiences.
What began as a holiday trip to visit grandparents on a church mission in Uruguay turned into a life-threatening medical emergency for 3-year-old Estelle Santiago of Midway, Utah.
Hospital care for people with Parkinson’s disease costs nearly $8 billion annually and places about one in six hospitalized patients at significant risk for an avoidable complication due to healthcare systems that are not designed to meet their unique, time-sensitive needs.
Hospitals and health systems already provide excellent patient care, but navigating the complex healthcare ecosystem can be incredibly challenging for patients. Care navigation and coordination are mechanisms that can help support patients by reducing barriers to care and increasing understanding…
A gene therapy called LYFGENIA is transforming the way sickle cell disease is treated in children — but it isn’t easy to administer, and it’s not yet widely available.
Dr. Peter Jewell, a family medicine physician at the 25-bed Artesia General Hospital in rural New Mexico, has adopted Microsoft Dragon Copilot, an AI-powered clinical assistant that records patient conversations, transcribes them, and updates electronic health records automatically.
Hospital and health system leaders gathered June 17 and 18 in Washington, D.C., for U.S. News & World Report’s Healthcare of Tomorrow Conference, focusing on the future of healthcare delivery.