Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

Technology touches virtually every part of the health care system, and new technologies are revolutionizing how hospitals provide care. This brief takes a closer look into technology-enabled care. It explores key trends, innovations and learnings, and provides considerations for how hospitals…
In this conversation, Wendy Kim, DNP, R.N., vice president and chief nursing officer of the central market at Henry Ford Health, shares how the system's virtual nursing program is reducing documentation burden, improving patient safety and giving nurses more time at the bedside.
AHA's 2026 Environmental Scan highlights financial constraints, workforce strain and shifting demand patterns no longer are emerging issues — they are persistent conditions shaping daily operations and long-term strategy.
The 2026 AHA Environmental Scan details data and trends that have implications for the health care field for the coming year and beyond. The Scan will help your staff, leadership and board strategize and plan for the future.
The AHA will host a webinar Nov. 13 at 2 p.m. ET that will explore scalable, community-driven strategies that support patients and improve outcomes during the vital transition period from hospital to home.
In a video on the AHA’s Care Delivery Transformation Framework, hospital leaders from Rutgers Health/RWJ Barnabas Health and Yale New Haven Health System discuss strategies for using technology to enhance the patient and provider experience.
A blog by Julia Resnick, AHA senior director of health outcomes and care transformation, discusses how the AHA’s Care Delivery Transformation Framework helps hospitals and health systems implement innovative care models.
Real transformation demands coordinated, systemic change. Health care delivery is complex, and changing one piece does not shift the system. That is why we need to think broadly and holistically about what it takes to truly transform care.
In this Leadership Dialogue, I’m joined by Jackie Gerhart, M.D., chief medical officer of Epic and a practicing family medicine physician.