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AHA Center for Health Innovation Market Scan

Leveraging Virtual Care to Increase Access and Triage Patients

Virtual care has the potential to increase access, reduce costs and help patients make better decisions about their care as symptoms arise. Fulfilling these lofty goals may be a work in progress, but evolving telemedicine platforms are attempting to solve some of health care’s perplexing problems — how to increase access to primary care while delivering it in the most-appropriate cost setting.