This guide describes how HCAHPS data should be used in context with other information about organizational performance. It highlights cultural elements necessary to build a firm foundation for HCAHPS success. Once these foundational elements have been considered, the guide outlines a 5-step approach to using HCAHPS effectively to improve the patient experience, quality and safety.
Parkview Hospital is one of the oldest – and only remaining – nonprofit hospitals in northeast Indiana. Parkview has a long history of community engagement…
The Welcome Baby Program is part of a community network of programs that work together to provide supportive services to families with newborns.
Overview About eight out of 1,000 babies born in Delaware die before their first birthday, compared with a national rate of about six out
AHA Center for Health Innovation Market Scan
It took nearly a year to complete the transaction, but CVS Health has closed on its acquisition of Aetna, creating what many analysts believe will be a…
Newsletter from December 2018 highlighting AHA resources, advocacy updates, and more regarding behavioral health.
Regulatory Advisory: Home Health PPS F