Empowering Teams: Parkview Health’s Roadmap to Safer Care with TeamSTEPPS

Thursday, December 4 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

This presentation highlights Parkview Health’s ongoing TeamSTEPPS journey, emphasizing the strategic drive for better teamwork and communication following patient safety events and root cause analyses. Parkview’s team will outline their phased rollout, committee structures, education efforts, and extensive sustainability plan. Discover how a custom TeamSTEPPS dashboard supports data-driven decisions and research efforts. Key factors for success include strong leadership, physician engagement, adaptability, and a committed project team. Lessons learned and strategies for ensuring Parkview’ TeamSTEPPS investment will be shared.

Learning Objectives:

• Describe Parkview’s phased TeamSTEPPS implementation timeline and milestones
• Identify committee roles and sustainability strategies within Parkview & how to adapt these strategies in your organization
• Learn how Parkview incorporated risk event data with TeamSTEPPS barriers and tools to create a TeamSTEPPS dashboard
• Apply lessons learned from Parkview’s journey

Speaker:

Note: All speakers featured in this webinar are affiliated with Parkview Health.

• Jeff Boord, MD, MPH
  Chief Quality & Safety Officer
• Michael Grabowski, MD
  Surgery Service Line Physician Executive
• Marceline Rogers, BSN, MBA
  Senior Vice President Ortho Service Line, Parkview Health 
  COO Parkview Orthopedic Hospital, Parkview Surgery One
• Johnathan Liechty, MBA, BSN, RN, NPD-BC, NEA-BC, CENP
  Director Nursing Professional Development
• LaToshia Gilbert, MSN, RN, NPD-BC
  Nursing Professional Development Senior Specialist
• Vicki Mickley, RN-BSN, CPHQ
  Supervisor Quality & Accreditation
• Lorenzo Manquero, MBA, BSN, RN, CPHRM
  Director of Risk Management
• Jessica Pater, PhD
  Health Services & Informatics Research Senior Research Scientist & Manager
• Allison Schiffli, MBA
  VP Provider Education & Sponsored Project

Continuing Education:

Participants will earn 1.00 Joint Accreditation credit hour for this webinar by completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).

In order to qualify for credit, you must have an active Duke OneLink Account and watch the webinar live. If you do not have a Duke OneLink account, please follow these directions to set up your account and confirm your mobile number (both steps are required). Please note this is a one-time set-up and you may use your account for all future AHA Team Training webinars.