Event Format



Wed, Sep 08, 2021, 01:00 PM – Wed, Sep 08, 2021, 02:00 PM




Webinar Recordings

Event Host

Contact Information

AHA Team Training

Open To

Members and Non-members


September 8, 2021

Burnout in health care has made headlines, but the data tell a more nuanced story. Although some health care workers have experienced crippling emotional exhaustion, others have felt more empowered. Safe & Reliable Healthcare has been measuring culture and engagement within health care since they developed the first culture survey for health care, SAQ in the 1990s with Dr. Bryan Sexton. For the past seven years Safe & Reliable Healthcare has been measuring culture and well-being within health care with the latest culture survey, SCORE. View this webinar to learn more about the speakers' experiences exploring survey data from the health care industry that quantifies the disparities across role, race, and region.

Learning Objectives:

  • Learn how to measure burnout, emotional exhaustion, and well-being through a validated survey instrument
  • Understand the impact COVID has had on healthcare workers by role, race, and region
  • Discover how well being can be cultivated to build a more resilient workforce


  • Bryan Sexton, PhD
    Director of the Duke Center for Healthcare Safety and Quality, and Associate Professor, Duke University Health System, Duke University; Department of Psychiatry
  • Allan Frankel, MD
    Chief Executive Officer, Safe & Reliable Healthcare
  • Joshua Proulx, BSEE
    Chief Data Officer, Safe & Reliable Healthcare

Download the slides

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