Innovative Care: The Value of the Virtual Nurse in a Pediatric Hospital Sept 11

Wednesday, September 11 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

The virtual nurse has been successful in adult hospitals but has limited utilization in pediatric hospitals. With a review of evidence and extensive planning, Nemours Children’s Health created an enterprise virtual nursing model. This presentation’s purpose is to share the process of introducing the virtual nurse, highlighting the involvement of clinical nurses, administrative requirements, job description, fiscal impact and outcomes. The presentation will review the responsibilities of the virtual nurse including completion of admission and discharge processes, patient education, chart audits, emergency response and mentoring. Finally, the presentation will highlight how the incorporation of the virtual has positively contributed to outcomes related to nurse and patient satisfaction with decreased readmission rates and improved communication with non-English speaking families.

Learning Objectives:

• Identify opportunities for virtual nursing models
• Demonstrate knowledge of the process to initiate a virtual nursing program
• Evaluate outcomes for the virtual nursing program

Speakers:

• Sophy J. Rodriguez, MSN, RN, CPN
  Director, Patient Flow and Innovation, Nemours Children’s Health
• Elizabeth Johnson-Salerno, MSN, RN, PCNS-BC, NEA-BC
  AVP Acute Care, Day Medicine and Infusion Services, Nemours Children’s Health

Continuing Education:

Participants will earn 1.00 Joint Accreditation credit hour for this webinar by completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).

In order to qualify for credit, you must have an active Duke OneLink Account and watch the webinar live. If you do not have a Duke OneLink account, please follow these directions to set up your account and confirm your mobile number (both steps are required). Please note this is a one-time set-up and you may use your account for all future AHA Team Training webinars.