Event Format



Thu, Oct 28, 2021, 12:00 PM – Thu, Oct 28, 2021, 01:00 PM




Sponsored Webinars

Event Host

Contact Information

AHA Team Training



Thursday, October 28 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

Research indicates that managing the acoustical environment effectively in hospitals is important for patient healing, patient, family, and staff satisfaction, patient safety, and to ensure HIPAA compliance. During this webinar, Philips will provide an overview on how clinical, biomed, and other teams can create a more balanced sound scape within your hospital using a collaborative governance structure and a co-create model focused on multidisciplinary input and decision making. They will provide a review of what constitutes and contributes to noise on units and within the hospital, the potential impact of noise, and how teams can develop and implement an effective sound management strategy.

Philips will discuss how to create a more balanced sound scape by sharing strategies to assess and reduce common sources of noise, such as alarms, alerts, notifications, staff, and equipment/technology. They will discuss their co-create methodology which ensures a highly collaborative team approach. This includes developing an improvement roadmap with short- and long-term objectives, selection of initial improvements to pilot, and development of the pilot implementation plan. The use of program champions provides peer-to-peer mentorship in order to support change management on the unit and system level.

Throughout the webinar, Philips will utilize published best practices and research, studies, and examples from actual projects including the impact of selected interventions.

Learning Objectives:

  • Differentiate between the acoustical environment, hospital soundscape, and noise
  • Identify potential negative impacts of noise on patients and staff
  • Explain the goals of an effective sound management strategy
  • Utilize a co-create methodology and champion program to help teams collaboratively identify and implement strategies to reduce unnecessary noise, non-actionable alarms, alerts, and notifications, and other sound disruptions
  • List metrics/KPIs that can be used to evaluate the impact of noise reduction strategies


  • Lisa Pahl, MSN, RN
    Principal and Practice Lead Acute & Critical Care, Philips
  • John Davanzo, MBA, BSN, RN, EMT-P, CEN, CHSE, NEA-BC, FACHE
    Consulting Manager, Philips

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