AHA/HRET Guides
When Doctors Don't Talk to Doctors
This New York Times blog was written by a resident in internal medicine at Massachusetts General Hospital, Boston. She describes two patient encounters. First, a family decided on a course of action and before she knew it, another physician went ahead with a procedure the family decided against. Second, a patient received three visits at her bedside by three different physicians, each telling her a completely different procedure.
This New York Times blog was written by a resident in internal medicine at Massachusetts General Hospital, Boston. She describes two patient encounters. First, a family decided on a course of action and before she knew it, another physician went ahead with a procedure the family decided against. Second, a patient received three visits at her bedside by three different physicians, each telling her a completely different procedure.
Review other HPOE resources on improving communication.
- Improving Patient Safety Culture through Teamwork and Communication: TeamSTEPPS
- Implementation of TeamSTEPPS to Improve Communication, Patient Outcomes and Reduce Clinical Errors
- Closing the Communication Loop
- Improving and Sustaining Teamwork
Vist the AHA's Physician Leadership Forum for other resources tailored to doctors.