Using and building analytic tools to improve quality of care, focusing on diversity and inclusion, and partnering with patients, families, and communities: All are part of the quality commitment at Anne Arundel Medical Center (AAMC) in Annapolis, Md., and Aurora Health Care (now Advocate Aurora Health) in Milwaukee, both finalists for the 2018 AHA Quest for Quality Prize.

At AAMC, the commitment to quality is embedded throughout the organization, from board members to physician leaders and to all employees. The hospital’s “bedside scientist” program offers employees $2,000 toward quality improvement and research projects to encourage innovative thinking and problem-solving.

Analytics plus patient stories support AAMC’s work. Clinicians used actionable data to understand patterns of opioid prescribing and use, resulting in a 59 percent reduction in overall opioid use across the system. Another example: Data collected from the hospital’s service area identified a low-income housing complex with many 911 medical calls. AAMC established a clinic in the building to improve residents’ access to health care. Recognizing the power of storytelling, AAMC has more than 90 patient and family advisers participating in its main PFA committee or specialized committees. Patients and families serve on committees throughout each service line, including board committees.

Aurora emphasizes continuous quality improvement in its mission to “help people live well.” Diversity and inclusion are priorities at the organization, where every employee is known as a caregiver. To better understand diversity issues, executives participated in extensive educational sessions.

Analytics support quality improvement projects at Aurora as well. One project identified a gap in length of stay between patients of different genders, and developed strategies to address it. Data from a community health needs assessment revealed that behavioral health issues were a priority need, so the hospital began integrating behavioral health care into primary care and emergency departments to increase access to services. To keep focused on community health improvement, Aurora participates on the boards of and partners with many local organizations and agencies.

Videos and interviews about AAMC, Aurora and the other 2018 Quest for Quality Prize honorees are available on AHA’s YouTube channel.

Applications for the 2019 Prize, sponsored by RL Solutions, are due Oct. 1, 2018.

Related News Articles

Headline
An estimated 23 percent of outpatient antibiotic prescriptions filled by privately insured children and non-elderly adults in the United States in 2016 were…
Insights and Analysis
Also in this weekly roundup of health-related news: treatment options scarce as meth deaths flare; app makes donating blood easier
Headline
Hospitals and health systems may apply through Feb. 19 for the 2019 AHA Equity of Care Award, which recognizes organizations participating in the AHA's #…
Insights and Analysis
At last month’s AHA Executive Forum, Kimberlydawn Wisdom, M.D., senior vice president of community health and equity and chief wellness and diversity officer…
Headline
The AHA today submitted to the Food and Drug Administration legislative, regulatory and best practice recommendations to address new and chronic prescription…
Headline
A coalition of 40 health care and public health organizations, including the AHA, today urged the Senate to quickly pass the Pandemic and All-Hazards…