AHA's 2022–2024 Strategic Plan

A Message from the AHA

“To reach a port, we must sail—sail, not tie at anchor—sail, not drift.” Franklin D. Roosevelt

Since America’s first hospital opened its doors in 1751, caregivers have never stopped working to improve quality, safety and the patient care experience.

That’s why in 2022, the AHA developed a strategic plan that we believe will keep this unshakeable commitment to progress alive and move us closer to achieving our vision of a just society of healthy communities, where all individuals reach their highest potential for health.

AHA’s 2022-2024 Strategic Plan includes five strategic objectives or pillars that will guide the association’s work as we advance health in America. These include:

Provide Better Care and Greater Value
Ensure the Financial Stability of Hospitals and Health Systems
Enhance Public Trust and Confidence in Hospitals and Health Systems
Address Workforce Challenges: Now, Near and Far
Improve the Health Care Consumer Experience

Our plan also acknowledges that equity and behavioral health cut across each of these goals and that advanced data analytics, leadership and partnerships will be pivotal to achieving success.

In 2024, we face many challenges such as workforce shortages, inflation, government underpayments and more. These challenges are serious but not insurmountable.

At the same time, we also see much promise for the future through the use of technology, medical breakthroughs and innovation. We hope that AHA’s Strategic Plan will be useful to you as we chart a course to 2025 and provides a framework that you can use as your own organization navigates through this challenging environment.

The AHA is incredibly proud to stand with you and support you. Together, we can remain cornerstones of our communities and continue to deliver the compassionate care that so many generations of Americans have counted on — and continue to count on today.

Joanne M. Conroy, M.D.
CEO and President
Dartmouth Health
2024 AHA Chair

Rick Pollack
President and CEO
American Hospital Association

Environmental Factors

Workforce challenges have been exacerbated by the pandemic and are expected to be a leading focus into future years. These challenges include resilience and emotional health for the existing workforce and significant shortages for many segments of the health care workforce.
Ongoing disproportionate impact of the pandemic on structurally or historically marginalized communities is further exacerbating the divide of health outcomes.
Affordability concerns continue to influence individual consumers, employer payers and policymakers.
The need to increase coordination and integration of behavioral health with physical health improvement is amplified as a result of the country’s experience with COVID-19.
The effectiveness of value-based payment models as a way to reduce costs are under scrutiny as overall health care costs continue to rise.
The impact of rising inflation will create additional strain on an already financially-fragile health care delivery system.
Mid-term elections in 2022 will further increase political partisanship in Washington, D.C.

A boy sitting on his mother's lap while a clinician gives him a shot.

A hospital waiting room with patient waiting in chairs and a hospital staff member talk with a patient at a reception desk.

A patient holding a prescription bill bottle talks with a clinician via a telehealth app on her phone.

A clinician is taking a pregnant woman's blood pressure in an examination room.

Members of a community are exercising together in a public space.

AHA’S Strategic Plan

2022-2024

AHA’s Strategic Plan sets forth five strategic objectives or pillars that will guide the association’s work as we advance health in America. With input and direction from the AHA Board of Trustees, the framework includes an ambitious set of goals:

Provide Better Care and Greater Value
Ensure the Financial Stability of Hospitals and Health Systems
Enhance Public Trust and Confidence in Hospitals and Health Systems
Address Workforce Challenges: Now, Near and Far
Improve the Health Care Consumer Experience

The illustration below shows how key priorities such as equity and behavioral health — issues which COVID-19 brought to the forefront in new ways — crosscut throughout each of these strategic goals. It also highlights how advanced data analytics, leadership and partnerships are necessary ingredients to make progress on the key strategies of the plan.

Each pillar will have a signature effort and strategies that will involve both the public policy arena as well as field leadership. The strategic plan will be backed by operational goals and plans that will guide our work and priorities.

AHA Priority Pillars. Strategic Goals: Better Care and Greater Value; Financial Stability; Public Trust and Confidence; Workforce; Improve Consumer Experience. AHA Key Priorities: Equity; Digital, Analytics and AI; Leadership; Partnerships; Behavioral Health.

Our Pillars and Goals

Better Care and Greater Value

Signature Effort: Form and operate an alliance to pursue the longer-term goals

Advance value-based care models
Integrate equity metrics and targets in all care analytics
Optimize care flexibility in site of care
Accelerate the adoption of precision medicine and application of artificial intelligence/advancing technologies
Transform chronic/complex disease and end-of-life care

Ensure the Financial Stability of Hospitals and Health Systems

Signature Effort: Further the six-prong approach defined in 2021 primary care capitation, national/regional provider network, holding insurers accountable for their harmful behaviors, rural health care alternatives, urban metropolitan anchor hospital, and behavioral health/psychiatry.

Address inefficiencies in intersection of acute care to the U.S. public health care system
Protect rural health capacity
Assess the future of academic medical centers
Create and execute a sustainability agenda
Restructure the supply chain on a national and regional level

Enhance Public Trust and Confidence in Hospitals and Health Systems

Signature Effort: Execute Seizing the Conversation strategy

Amplify the positives and counteract the negatives
Produce scholarship in support of strategy
Promote health literacy
Address social media misinformation
Combat erosion of trust in science

Address Workforce Challenges: Now, Near and Far

Signature Effort: Identify and pursue, with partners, three breakthrough efforts to address now, near and far challenges

Enact a multi-pronged effort to address workforce supply
Advance and accelerate new care models for inpatient and ambulatory settings
Introduce and improve resilience capacity
Reskill current workforce
Maintain regulatory reforms gained during the pandemic

Improve the Health Care Consumer Experience

Signature Effort: Define the ideal health care consumer experience by consumer segment

Establish consumerism metrics, including baseline and targets for improvement
Enhance rapid digitization of business and clinical processes
Curate best-in-class digital practices and provide resources to scale
Improve business and clinical analytic capabilities
Prepare for the next public health emergency and define our role in response

Our Approach

Advocacy and Member Solutions

Advocacy Strategy

AHA advocacy efforts center on positively influencing the public policy environment for patients, communities and the health care field. The AHA advances key issues through a variety of advocacy strategies such as:

Grassroots efforts through the mobilization of millions of individual supporters
‘Grass-tops’ action to amplify our voice through key media and stakeholders
Sustained engagement with top policymakers
Legal advocacy to protect and support hospitals, patients and communities in the courts
Data-driven research regarding the impact of potential policy changes
Telling the hospital story and focused advertising through a variety of media
Provide leadership to the Coalition to Protect America’s Health Care to ensure that hospitals and health systems have the resources necessary to provide access to high quality care.

The AHA Provides Value, Guidance and Foresight Through:

The AHA Provides Value, Guidance and Forethought through: Advocacy/Representation; Thought Leadership; Knowledge Exchange; and Agent of Change.

We Are AHA

Regardless of how the “H” is defined, the AHA represents all types of hospitals and health systems by aligning public policy, membership engagement and field leadership to cohesively address issues important to members. Our best-in-class operations will strengthen efficiency and effectiveness, and amplify progress on priority issues.

AHA Issue Wheel. Public Policy, Innovation, Field Engagement. Advocacy; Thought Leadership; Knowledge Exchange; Agent of Change; Best-in-Class Operations.

The AHA is the trusted partner of hospitals and health systems and stands ready to work in collaboration to advance health in America. Visit www.aha.org for more.