Case Studies
The American Hospital Association produces case studies on its member organizations across a wide range of health-care topics.
The Human Services Alliance of Beaufort County is one of the oldest coalitions for health improvement in the state. Beaufort Memorial Hospital (BMH) has been a key partner in the development of initiatives to address issues prioritized by the Alliance and its members; most recently, in the…
AnMed Health is a non-profit health system and the largest employer in Anderson County, South Carolina. It has achieved recognition in the National Call to Action for the Elimination of Health Care disparities through increased emphasis on recognizing and addressing the fact that “we all are…
Yuma Regional Medical Center, a 406-bed facility in Yuma, Arizona, used best practices and peer-to-peer learning to reduce harm across the board. By focusing on hourly rounding, bedside shift reporting, 'storytelling' and board engagement, the hospital prevented more than 800 patient harm events…
UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices and peer-to-peer learning to reduce harm across the board. By focusing on high-reliability principles such as daily safety huddles, standardized reporting and weekly safety reviews, the hospital achieved…
St. John's Hospital, a 431-bed facility in Springfield, Illinois, used best practices and peer-to-peer learning to significantly reduce harm across the board. By focusing on just culture, daily safety huddles and weekly adverse event reports to all staff members and senior leaders, the…
St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer-to-peer learning to reduce harm across the board. By focusing on root cause analysis, bedside communication and community outreach, the hospital achieved an 83 percent reduction in patient harm. St.…
Sanford Mayville Medical Center, a 25-bed critical access hospital in Mayville, North Dakota, used best practices and peer-to-peer learning to significantly reduce harm across the board. By focusing on communication and process improvement throughout the organization, the medical center achieved a…
Presence Saint Joseph Hospital, a 184-bed facility in Elgin, Illinois, examined quality metrics to address goals and reduce harm across the board. The hospital stresses that each team member has the ability to positively impact patient safety. Teams dig into variance reporting and ensure that…
Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices and tools to reduce harm across the board. Hospital teams focus on using patient safety huddles and bedside reporting to ensure transparency. Evidence-based tools were rolled out with rationale to get buy…
NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm across the board by focusing on culture change from the bottom up. Multidisciplinary teams of trustees, physicians, nurses, dietary staff, environmental staff and other front-line workers mapped out…