Case Studies

The American Hospital Association produces case studies on its member organizations across a wide range of health-care topics.

The Florida Hospital Association is proud to recognize the 2012 Celebration of Achievement in Quality and Service Awards. This year's honorees are: Award of Merit--Al Stubblefield, former President/CEO, Baptist Health Care Spirit of Advocacy--Steve Purves, President/CEO, Munroe Regional…
What is it?Students in the Basic Educational Empowerment Program (BEEP) meet at INTEGRIS Southwest Medical Center to attend GED classes four days a week. They must also complete a resume, a five-year personal strategic plan, and an online financial class, as well as participate in two community…
A strong collaboration among senior leadership, governance and the medical staff at Meriter Hospital is focused on achieving excellence in clinical and operational performance.
UNC Hospitals is committed to providing a patient-centered care environment. A team of leaders is charged each year in setting and prioritizing goals for each pillar. The proposed goals are vetted through various integral committees before being presented to the board for final approval.…
Lincoln Medical and Mental Health Center strives to provide competent, culturally sensitive, high quality care. Through unique community partnerships, the organization seeks to encourage patients to receive diagnostic and preventive services early on.
University Hospitals Case Medical Center has undergone a decade-long cultural transformation to achieve and sustain the highest levels of quality and patient safety. A focus on transparency bolsters the organization's improvement efforts, as has the adoption of a 'just culture.'
Kaiser maintains a number of operating units to identify and test innovations. The Center for Total Health (Washington, D.C.) is an education facility. The Sydney R. Garfield Health Care Innovation Center (San Leandro, Calif.) is a testing facility for such activities as workflow and hospital…
Partner's created the Center for Connected Health to promote technology-enabled innovations in telehealth, remote care and disease management. This center created Healthrageous, a behavior change solution that delivers biometric monitoring and automated coaching to consumers through mobile…
Mayo Clinic has four operating units to create new tools, processes and businesses. The Division of Systems and Procedures is a consulting unit responsible for designing and implementing large and small process improvements. The Center for Innovation uses 'design thinking' to create new models of…
A multidisciplinary team was formed to increase the rate of risk assessment and appropriate therapy for VTE prophylaxis. Evidence-based resources were used. The physician order form was evaluated for effectiveness and ease of use. A Plan-Do-Study-Act analysis was performed and areas for improvement…