AHA Resource Center — For Libraries

Document Delivery Services

Get the documents you need when you need them! The AHA Resource Center provides document delivery services to members, libraries, and other customers. Drawing from the comprehensive collections of the AHA Resource Center, our document delivery service ensures timely access to essential materials. An online catalog for identifying books, journals, and other publications in the Resource Center collection is available.

Ordering is convenient and easy. Orders may be placed by phone, mail, e-mail or through DOCLINE or OCLC. Contact information is provided above for each of these order options. Document delivery fees are listed in our fee schedule.

Photocopies of articles or book excerpts are supplied, as permitted by copyright law/guidelines or licensure terms. Photocopied materials may be emailed or mailed. When photocopies are mailed, first class mail is used. Express mail delivery is available upon request at an additional cost.

The Resource Center loans books only to members and other libraries in the United States. The loan period is four weeks. Books are shipped by Federal Express ground service, but express delivery is available upon request at an additional cost.

Libraries may select from a variety of payment options:

DOCLINE Electronic fund transfer system (EFTS)
Electronic Fund Transfer System (EFTS) is the transaction-based electronic billing system for interlibrary-loan (ILL) and document delivery. It is a service now made available by the Medical Library Association in collaboration with DOCLINE.

OCLC Interlibrary Loan Fee Management (IFM)
The Interlibrary Loan Fee Management system is OCLC’s transaction-based electronic billing system for its interlibrary loan network.

Credit card payment
Payment can be made by credit card. American Express, MasterCard, and Visa cards are honored.

Invoice billing
Invoices are generated for each request and are emailed or sent by first class mail.

For more information, contact us at rc@aha.org.