Service and Fee Schedule

AHA Resource Center Service and Fee Schedule

AHA Resource Center Services And Fees

Services

AHA Institutional Members

AHA Associate and Personal Members

Nonmembers

Access to the AHA Resource Center

 

No charge

No charge

$25 per day

Loans of Books from the Resource Center

On-site Users

No charge

No charge

Not available

Off-site Users

$10 per item

$15 per item

Not available

Interlibrary Loan

$10 per item

$15 per item

$20 per item

Photocopies from Materials in the Resource Center Collection*

On-site Users

$.15 per copy

$.15 per copy

$.15 per copy

Off-site Users

$10 per item up to 25 pages; $5 per increment of 25 pages over 25

$15 per item up to 25 pages; $5 per increment of 25 pages over 25

$20 per item up to 25 pages; $5 per increment of 25 pages over 25

Rush Service (next day)

Additional $5 per item

Additional $5 per item

Additional $10 per item

Super Rush Service (same day)

Additional $10 per item

Additional $10 per item

Additional $20 per item

Expedited Delivery Services (applies to all services)

Express Delivery Carrier

No charge if the requester's account number is used; if not, an additional $25 is applied

Information and Data Retrieval Services*

Quick Information Service

No charge

Research Services (minimum of one hour; subsequent time billed in increments of 30 minutes) plus direct costs

$40 per hour

$50 per hour

$100 per hour

Rush Service (next day) (minimum of one hour; subsequent time billed in increments of 30 minutes) plus direct costs

$50 per hour

$60 per hour

$125 per hour

Super Rush Service (same day) (minimum of one hour; subsequent time billed in increments of 30 minutes) plus direct costs

$60 per hour

$70 per hour

$150 per hour

Terms and Conditions

The AHA Resource Center is open for on-site access from 8:30 a.m. to 4:30 p.m. central time, Monday through Friday. Registration is required for all visitors. At the time of registration, members must present documentation of personal membership or affiliation with an institutional or associate member organization. Nonmembers may pay the access fee by cash, check, or credit card (American Express, MasterCard, or Visa). The Resource Center has a variety of print information sources available on-site. Selected materials are stored off-site and must be requested at least 24 hours in advance for retrieval for on-site use. Access to historical resources requires an appointment.

The Resource Center loans books to members and other libraries in the United States. The loan period is four weeks. Borrowers assume financial responsibility for materials loaned to them. Bills for replacement costs, including a $75 processing fee per item, are issued if materials are damaged or not returned. Users of on-site photocopy equipment are liable for infringement of copyright. All historical materials must be approved for photocopying. Off-site requests for photocopying will be fulfilled unless copying does not conform to the requirements of the U.S. copyright law or to contractual agreement.

Photocopied materials are normally supplied via email or first class mail. Requests from AHA institutional members, associate member organizations, or libraries may be invoiced; all others must be paid in advance by credit card. For borrowing libraries, the Resource Center participates in DOCLINE’s EFTS and OCLC’s IFM electronic payment systems. Books are shipped by Federal Express ground service. If messenger service is desired, the requester must send the messenger when notified that the material is ready for pickup. Rush service supplies the document or research results within the next business day; the request must be received by 4:00 p.m. central time. Requests for super rush (same day) service must be received by 12:00 noon central time.

Availability of rush and super rush services may vary, depending on the nature of the material or information requested.

*Specialized pricing for services may apply where requested by contractual agreement with the data or information provider.

Effective December 2018. Fees are subject to change.

Related Resources

Standards/Guidelines
FAQ on how to borrow items from the library collection at the American Hospital Association's Resource Center
Guides/Reports
2016 Employer Health Benefits Survey
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