Getting the Most from HCAHPS Surveys

On this AHA Advancing Health podcast, Nancy Foster, AHA vice president of quality and safety policy, moderates a discussion on the need for an update to the Hospital Consumer Assessment of Healthcare Providers and Systems survey. Also joining the conversation are AHA’s Akin Demehin, director of policy, and Caitlin Gillooley, senior associate director for behavior health and quality policy.


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