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When Facing an Unforeseeable Future, Culture Is a Strategic Imperative
Tri-County Health Care in Wadena, Minn., experienced a cultural transformation over the past two years that significantly improved employee engagement, patient satisfaction, quality and safety, and other key operating parameters. What its leaders could not have predicted, however, was how this work also would make both the organization and hospital team members more resilient during the COVID-19 crisis and economic fallout that ensued.
How to Help Clinicians Stay Resilient during COVID-19
The latest COVID-19 surge has led to record levels of hospitalizations and deaths, and health care professionals (HCPs) are suffering heavy casualties as well. The Centers for Disease Control and Prevention reported that as of Dec. 2, more than 247,000 HCPs had contracted COVID-19 and 843 had died from the virus.