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Empowering a Healthy Culture
Boards need to assess troubled areas in their organizations, set goals for improving the culture, and hold leaders accountable for change.
Philanthropy as a High-Return Revenue Source
By illuminating the impact of philanthropy, hospitals reinforce their identity as mission-driven organizations that exist to serve — not profit from — their communities.
Getting Strategic about Shared Decision Making
Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.
Taking Responsibility for Transitions at the Top
Succession planning is a high-stakes governance responsibility. The significant costs of protracted CEO searches and failed replacements are well-documented. Yet, data from the for-profit and nonprofit sectors continue to show that many boards aren’t focusing enough attention on succession planning or on getting it right.
Redefining the Physician’s Role as Care Team Leader
With training and support, physicians can become effective team leaders.