Building a Culturally Competent Organization

Building a Culturally Competent Organization: The Quest for Equity in Health CareThis guide serves to explore the concept of cultural competency and build the case for the enhancement of cultural competency in health care. It is recommended that hospital leaders undertake the following seven tasks within their organizations and answer self- assessment questions in several categories:

  • Collect race, ethnicity and language preference (REAL) data.
  • Identify and report disparities.
  • Provide culturally and linguistically competent care.
  • Develop culturally competent disease management programs.
  • Increase diversity and minority workforce pipelines.
  • Involve the community.
  • Make cultural competency an institutional priority.

Click here to download the corresponding slides.

Related Resources

Guides/Reports
Health care organizations strive to advance the health of their communities every day. Addressing health equity improves the quality of care.
Resources
America is growing more and more diverse every day. The U.S. Census Bureau predicts we will become a majority-minority country by 2045. Specifically, the multi…
Webinars
Public
In this webinar Rita Carreon, Deputy Vice President, Health with UnidosUS, and Jillian Warriner, manager of community benefit and health improvement at Sharp…
Issue Brief
Public
This AHA resource highlights how best to use the Centers for Medicare & Medicaid Services’ Mapping Medicare Disparities tool.
Press Releases
Issue Brief
Public
How are value and health equity connected?