Hospital leaders struggle to provide effective care coordination to vulnerable populations. In 2011, the AHA committee on research examined emerging hospital-centered practices in effective care coordination for vulnerable populations, focusing the examples on the critical 'dual eligible' population - individuals eligible for both Medicare and Medicaid. This report explores the necessity for organizations to pursue improved care coordination strategies for dual eligibles and other vulnerable populations. In particular, the report provides:
- Background on dual eligibles, as well as state and national policy initiatives designed to change payment structures to lead to more coordinated care;
- Twelve best practice elements to be included within care programs for vulnerable populations;
- Sample metrics to monitor progress in care coordination; and
- Examples of best practices from across the hospital field.