Healthcare Moments of Truth Talks
C-suite leaders and board members are anchors in performance improvement work. Their full engagement and support are important not only to drive this work on a daily basis but also to lead transformational change within the organization. This will empower teams and help create a mature PI organization
Key takeaway: The board’s role is key in driving and sustaining organizational transformation.
For more information, read about AHA’s study to better understand the use and challenges of PI in safety-net hospitals.