Improving a Culture of Safety through Teamwork and Communication: TeamSTEPPS Implementation Stories from the Field

Presented in collaboration with AHA's Patient Safety Initiative

Wednesday, August 20

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based methodology proven to help health care teams improve patient safety, team performance and staff satisfaction. But what does that mean in the real world? AHA member hospitals share how partnering with AHA Team Training is demonstrating that TeamSTEPPS is not only effective but also creates lasting, positive impact across teams, departments, organizations and communities. In collaboration with the AHA’s Patient Safety Initiative, AHA Team Training is working member by member to improve the culture of safety in hospitals and health systems.

Learning Objectives:

• Showcase TeamSTEPPS as the framework to improve teamwork and communication to impact patient safety culture, aligned with the AHA’s Patient Safety Initiative
• Highlight successful TeamSTEPPS implementations at UNC Hospitals and Northwell Health, demonstrating improvements in the culture of safety through data and storytelling
• Introduce AHA Team Training’s offerings—including member resources, regional trainings, and customized Advisory Services—to showcase how organizations can enhance teamwork and patient safety