Event Format



Wed, Dec 13, 2023, 12:00 PM – Wed, Dec 13, 2023, 01:00 PM


Webinar Recordings

Event Host

Contact Information

AHA Team Training

Open To

Members and Non-members


December 13, 2023

Let’s be honest – we have a “love-hate” relationship with data. We can get lost in the drudgery of our dashboards and lose sight of data’s power to inspire. Every organization has its pain points. Connecting our stories with measurement drives understanding of our challenges and empowers an organization’s collective “why.” When you discover the data you have and get intentional about measurement, suddenly the work you do daily takes on new meaning. You have proof that the culture change you’re pursuing is making a difference in real time.

So, let’s talk data. We start this webinar by examining why data and the story it tells are “mission critical” to TeamSTEPPS success. Next, we look at some examples that demonstrate the power of data to inform and inspire. We also review some of the “nuts and bolts” of measurement by examining Kirkpatrick’s model of measurement and the importance of both outcome and process measures for assessing TeamSTEPPS implementation success.

Learning Objectives:

  • Describe the importance of measurement in supporting your personal and organizational “why”
  • Describe the Kirkpatrick model as applied to TeamSTEPPS implementation evaluation
  • Identify the link between process and outcome measures for tracking TeamSTEPPS success
  • Discuss the national implication of data collection surrounding TeamSTEPPS implementation


  • Rhonda Fischer, RN, BSN, CEN
    Team Training Clinical Program Lead, American Hospital Association
  • Tonya Martino, RN, BSN, ND
    Clinical Director of Team Performance, WWAMI Institute for Simulation in Healthcare (WISH), University of Washington
  • Stacy Norton, MD, FACOG
    Chief-of-Staff, Houston Methodist Willowbrook

Download the slides

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