FBI TLP White Flash Alert: Conti Ransomware Attacks Impact Healthcare and First Responder Networks

May 20, 2021

Alert Number
CP-000147-MW

Summary

The FBI identified at least 16 Conti ransomware attacks targeting US healthcare and first responder networks, including law enforcement agencies, emergency medical services, 9-1-1 dispatch centers, and municipalities within the last year. These healthcare and first responder networks are among the more than 400 organizations worldwide victimized by Conti, over 290 of which are located in the U.S. Like most ransomware variants, Conti typically steals victims’ files and encrypts the servers and workstations in an effort to force a ransom payment from the victim. The ransom letter instructs victims to contact the actors through an online portal to complete the transaction. If the ransom is not paid, the stolen data is sold or published to a public site controlled by the Conti actors. Ransom amounts vary widely and we assess are tailored to the victim. Recent ransom demands have been as high as $25 million.

Cyber attacks targeting networks used by emergency services personnel can delay access to real-time digital information, increasing safety risks to first responders and could endanger the public who rely on calls for service to not be delayed. Loss of access to law enforcement networks may impede investigative capabilities and create prosecution challenges. Targeting healthcare networks can delay access to vital information, potentially affecting care and treatment of patients including cancellation of procedures, rerouting to unaffected facilities, and compromise of Protected Health Information.

Technical Details

Conti actors gain unauthorized access to victim networks through weaponized malicious email links, attachments, or stolen Remote Desktop Protocol (RDP) credentials. Conti weaponizes Word documents with embedded Powershell scripts, initially staging Cobalt Strike via the Word documents and then dropping Emotet onto the network, giving the actor access to deploy ransomware. Actors are observed inside the victim network between four days and three weeks on average before deploying Conti ransomware, primarily using dynamic-link libraries (DLLs) for delivery. The actors first use tools already available on the network, and then add tools as needed, such as Windows Sysinternals1 and Mimikatz to escalate privileges and move laterally through the network before exfiltrating and encrypting data2. In some cases where additional resources are needed, the actors also use Trickbot3. Once Conti actors deploy the ransomware, they may stay in the network and beacon out using Anchor DNS.

If the victim does not respond to the ransom demands two to eight days after the ransomware deployment, Conti actors often call the victim using single-use Voice Over Internet Protocol (VOIP) numbers. The actors may also communicate with the victim using ProtonMail, and in some instances victims have negotiated a reduced ransom. View the entire report below. 

For help with Cybersecurity and Risk Advisory Services exclusively for AHA members, contact:

John Riggi

Senior Advisor for Cybersecurity and Risk, AHA

jriggi@aha.org

(O) +1 202 626 2272

(M) +1 202 640 9159

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This cyber advisory reflects the FBI’s May 20 Conti alert, along with resources from AHA and other organizations.