Patient and Family Caregiver Engagement: The Key to Enhancing Teamwork and Communication

Thursday, September 11 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

As health care organizations navigate rapid technological advances, shifting regulatory demands, workforce challenges and an evolving industry landscape, one constant remains: the critical importance of engaging patients and families as authentic partners in care. Join AHA Team Training for an insightful webinar exploring how the updated TeamSTEPPS 3.0 framework elevates patient and family caregivers as essential members of the health care team. With refreshed training methods and expanded resources, TeamSTEPPS 3.0 empowers providers, administrators and patient advisors to foster stronger communication, collaboration and safety across care settings.

Whether you’re looking to enhance team performance, strengthen patient relationships or drive meaningful changes in your organization, this session will provide actionable strategies to make patient and family engagement a cornerstone of your care delivery.

Learning Objectives:

• Describe the key changes in TeamSTEPPS 3.0 that addressed patient and family caregiver engagement
• Explain how patient and family engagement can support patient safety efforts across a variety of healthcare settings
• Identify opportunities to involve patients and families as key partners in a variety of health care settings

Speaker:

• Sue Deaton, MSN, RN, FABC
  Chief Engagement Officer, Patient Centered Innovation, Inc.
  Faculty, Institute for Healthcare Improvement

Continuing Education:

Participants will earn 1.00 Joint Accreditation credit hour for this webinar by completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).

In order to qualify for credit, you must have an active Duke OneLink Account and watch the webinar live. If you do not have a Duke OneLink account, please follow these directions to set up your account and confirm your mobile number (both steps are required). Please note this is a one-time set-up and you may use your account for all future AHA Team Training webinars.