Keeping Communities Informed During COVID-19

Throughout the pandemic, hospital and health system teams have been caring for patients while navigating so many unknowns and rapidly acquiring and applying new skills and knowledge.

Communicating with patients, families and communities about all aspects of COVID-19 — symptoms, preventive measures, treatment, vaccine development, recovery and more — has been an important role for health care organizations.

WVU Medicine, a multihospital health system based in Morgantown, West Virginia, has posted educational videos throughout the pandemic, creating a COVID-19 online video library with important and useful information. In the videos, WVU Medicine experts discuss everything from safe surgery during COVID-19 to asymptomatic coronavirus carriers to vaccine updates.

COVID-19 cases are increasing throughout the United States, and this time, more young adults and children are getting the virus. In response, WVU Medicine recently released a video on the importance of social distancing and mask-wearing. In another new video, a health system pediatric pulmonologist discusses how COVID-19 can affect children who have asthma.

In addition to its video library, the health system is using Twitter to share frequent COVID-19 “What you need to know” updates.