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The Muskegon Community Health Project, in partnership with Mercy Health Partners, is an inclusive, community-based, decision-making not-for-profit agency that has as its mission improving health care and its delivery in Muskegon County and in the surrounding West Michigan region. An appointed Board…
“Mobility is medicine,” say clinicians and volunteers working together to improve patient care at Hartford Hospital in Connecticut. The 867-bed hospital has created a patient-centered, cost-effective patient mobility program with volunteers. The goals: increase patient mobilization to prevent…
You will hear a hospital CEO sharing their transformation journey by partnering with the community to redefine the 'H' and from a trustee board member sharing their story of the importance of governance.
The heart failure program began in 1995. The hospital developed a multidisciplinary heart failure clinic and inpatient team. In 2010, the medical staff supported each patient receive congestive heart failure education with transitions of care in a nurse-run clinic one week after discharge and a…
The Hospitals in Pursuit of Excellence guide “Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors” provides information and best practices for hospital and care system leaders: whom to recruit as advisors, how to prepare patient and family advisors and…
The project began with a focus on CHF readmissions. As the multidisciplinary team saw decreases in those readmissions, the health center realized the positive effect they were having on all-cause readmissions as well. They then shifted their focus to all-cause readmissions. The organization's…