Patient and Family Education/Engagement

Jan 21, 2020
Leaders from health care delivery systems, insurers, the pharmaceuticals industry and technology companies converged on San Francisco last week for the annual J.P. Morgan Healthcare Conference and got a close-up look at just how quickly the field is transforming. News came quickly on several fronts…
Jan 21, 2020
Payers like Humana and Oscar Health, along with Aetna, represented by its parent company CVS Health, provided updates on how their evolving strategies are reducing health care costs and driving health behaviors. Humana CEO Bruce Broussard said the flurry of payer mergers and acquisitions in the…
Sep 26, 2019
At an AHA forum today in Denver, hospital and health system leaders shared how they are collaborating with other health care providers, payers, employers and community partners to deliver better care and value to consumers.
Feb 11, 2019
Patient and family engagement is a key strategy for successful health care organizations. Volunteer leaders can and should play an active role in advancing meaningful partnerships with patients and families.
Jun 28, 2018
There is a common theme among hospitals and health systems working to contain health care costs while also improving health outcomes: using medical resources more appropriately.
Feb 8, 2018
This assessment inventory is designed to help hospital and health system leaders, trustees, medical staff and employees think about how a hospital, department, or clinical area operationalizes patient- and family-centered care.
Jan 16, 2018
Replacing the AHA's Patients' Bill of Rights, this plain language brochure informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.
Nov 29, 2017
Are your hospital’s volunteers teaming up with others in your community to help the people you serve become healthier? Are they working to enhance the public’s trust and confidence in your hospital or health system? Are they taking on a major health problem and helping those who suffer regain their…
Nov 22, 2017
Every day, hospitals and health systems across the country are challenged in so many ways as you seek to care for those in your community. In the midst of these challenges, however, are incredible improvements in the health and wellbeing of our communities – giving all of us much for which we can…