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The Problem Advocate Lutheran General Hospital admits 32 percent of its emergency department patients per month on average. With this busy of an ED and such high-volume admission, it is critical that all clinicians and departments prioritize and support the patient through the process.
The Problem Several processes used in the care of patients of Advocate Illinois Masonic Medical Center's emergency department had great opportunity to reduce waste, remove nonvalue-added steps and increase the efficiency of patient care. Several pain points were identified:
These numbers represent rough 10 year estimates for advocacy purposes based on publicly available data from CMS. These numbers should not be used for budgeting purposes.
Opinion: One-hour Rule Litigation -- National Assoc. of Psychiatric Health Systems, AHA, et. al. v. Donna Shalala, Sept. 14, 2000
Program: Weekly Business Drivers Operating Improvement Process
Editorial from AHA News: What Hospitals Need to Know About Recent Changes to False Claims Act
The Problem Carolina Medical Center-Mercy worked on patient throughput in its ED, while developing and sustaing 5-star patient satisfaction ratings and keeping length of staff under 2.5 hours. Coninuing projects improved flow during rapidly increasing volume loads, as well as the management of…