Care Delivery
James J. Bleicher, MD, President and CEO of Verde Valley Medical Center (VVMC) in Cottonwood, Ariz., is the 2012 winner of the American Hospital Association's (AHA) Shirley Ann Munroe Leadership Award. The award recognizes the accomplishments of small or rural hospital leaders who have improved…
The American Hospital Association (AHA) today presented the Justin Ford Kimball Innovators Award to Thomas S. Nesbitt, M.D., Associate Vice Chancellor for Strategic Technologies and Alliances, and director, Center for Health and Technology, University of California (UC) Davis Health System in…
This guide describes how HCAHPS data should be used in context with other information about organizational performance. It highlights cultural elements necessary to build a firm foundation for HCAHPS success.